29:11 Healing Harbor
In-Person and Telehealth Therapy & Mental Health Counseling Services
450 E. Market St. • Suite B • Somonauk, IL 60552
630. 708. 0392
Jessica@2911healingharbor.com • jessicanovak@anchorcounseling.org
Restoring
Hope and a Future
“A ship in harbor is safe, but that is not what ships are built for.”
– John A. Shedd, 1928
We are promised a hope and a future.
29:11 Healing Harbor is a place of HOPE, where clients can seek refuge during the "storms" of life.
29:11 Healing Harbor offers shelter in which you can rest, replenish, and restore before setting sail on the
next adventure in your journey.
We are built to overcome!
ABOUT
Welcome! My name is Jessica L. Novak. I'm the owner of 29:11 Healing Harbor, PLLC, which provides both in-person and telehealth therapy & mental health counseling services for those residing in the state of Illinois. I am a Licensed Clinical Social Worker (LCSW), Certified Alcohol & Drug Counselor (CADC), and certified Equine-Assisted Psychotherapist (EAP). I have nearly 25 years of experience working with children, adolescents, adults, and families. It is a privilege assisting others as they navigate life transitions, painful loss, emotional distress, and circumstances that may be preventing them from facilitating change and moving towards a future they'd like to see.
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I obtained a Bachelor of Social Work (BSW) degree and a Master of Social Work (MSW) degree at George Williams College at Aurora University. I have a diverse background of professional experience, as I have worked in school settings; in partnerships with local police departments; in inpatient and outpatient programs in behavioral health hospitals; supplying psycho-educational materials and groups for youth and adolescents; presenting at seminars for other professionals in the field; and providing individual, family, and group therapy in a variety of settings.
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I strive to treat clients and their family members the way I would insist a provider treat my loved ones --- with empathy, dignity, patience, and respect. I work to understand where my clients want to start within their own therapy, so they have ownership of their care and their goals for moving forward. I empower them to recognize strengths, develop skills, learn strategies, and explore alternative solutions to their current crises.
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I aim to provide a safe, secure, and nurturing harbor to promote healing. I engage clients with compassion, humor, and a direct and non-judgmental approach. I work alongside my clients, encouraging and helping them find hope on their individual journey to peace and restoration.​​​​​​​​
Additionally, I have held certification as a Certified Alcohol and Drug Counselor through Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc. for over 15 years.
I enjoy utilizing my knowledge and experience in assisting clients and their family members impacted by substance abuse and addictions. Using motivational interviewing and a collaborative approach, it is my goal to help individuals and families understand addiction and collaboratively establish a plan for recovery.
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Peek-a-boo... EXCITING NEWS!
In July 2024,
I joined Anchor Counseling Inc. in Geneva, Illinois.
I initially worked as an Equine Therapy Assistant for the equine assisted psychotherapy facility, Stable Minds, in the town of Elburn.​​
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In September, I completed my training for EAL/EAP certification as an Equine-Assisted Psychotherapist (EAP) through the
O.K. Corral Series.
To discover the benefits of
Equine-Assisted Psychotherapy (EAP)
and Equine-Assisted Learning (EAL), click HERE.
To learn more about EAP & EAL at Stable Minds, click HERE.
For pictures of the herd at Stable Minds, check out the gallery below...
Click on any image to enlarge it.
Flash & me, at home, 1990
"The horse is God's gift to man."
-Arabian Proverb-
I have loved horses my whole life...
I even got to grow up along side one.
Flash & me, at home, 2020
SERVICES
Embarking on the journey towards improved mental health for yourself or a loved one can be challenging. Whether you struggle with worry, feelings of sadness and hopelessness, loneliness and relationship difficulties, or are having difficulty coping with life stressors, therapy can help.
In addition to general mental health concerns, such as anxiety and depression, we specialize in (ages 18+):
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• Aging
• Career contemplation
• Chronic health issues
• Difficult life transitions
• Emotional regulation
• First responder mental health (for individuals/loved ones)
• Grief & Loss
• Relationship issues/concerns
• Self esteem
• Stress
• Substance abuse & addictions (for individuals/loved ones)
• Suicide Bereavement
• Women's issues
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​​​If you are seeking care for specialties or ages not listed, please contact us.
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We provide the following services (ages 18+):
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• Individual Therapy in the office
• Individual Therapy via Walk and Talk
Therapy near the office or at Sannauk
• Individual Therapy via telehealth (for those residing in the state of Illinois)
• Individual Christian Counseling
• Substance abuse evaluations for:
~ work
~ court purposes*
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The substance abuse evaluation process (which may include summary letters for work or court) has a separate, additional cost, as the evaluations are not covered by insurance. If in need of an evaluation, please contact us for additional information.
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* We do not conduct court required DUI evaluations.
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Treatment Approaches (click on each approach to learn more):
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Cognitive Behavioral Therapy (CBT)
Dialectal Behavioral Therapy (DBT)
Solution-Focused Brief Therapy (SFBT)
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We offer non-denominational Christian Counseling
or can utilize a Christian counseling approach for individuals seeking this.
Click HERE for more information.
Our office is located in and near a BEAUTIFUL area ideal for Walk and Talk Therapy,
if you're interested in adding an extra element to your sessions.
Click HERE for more information.
(and to learn about the option to bring your favorite furry friend)!
INSURANCE
We are in-network for the following insurance companies:
Prior to scheduling an intake appointment, we encourage new clients to contact their insurance company to verify their benefits. Insurance companies vary a great deal when it comes to out-of-network benefits. If you choose to begin treatment at 29:11 Healing Harbor and are not covered by one of the in-network plans, you will need to utilize your out-of-network benefits and submit claims directly, via a superbill, to your insurance company. We are happy to provide superbills for you to submit. Full payment is expected at the time of service.​
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We are currently in network with the following insurance companies*:
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• Aetna
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• Aetna - Medicare
• Blue Cross Blue Shield Participating Provider Organization (BCBS PPO)
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• Cigna
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• Humana - Medicare
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​• United Healthcare Participating Provider Organization (UHC PPO)
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• United Healthcare/Optum​
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* If you have an insurance not listed above, please feel free to contact us. We might be credentialed with that insurance company through Anchor Counseling, Inc.​​
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NO SURPRISES ACT
You have the right to receive a “Good Faith Estimate.”
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You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day prior to your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1- 800-985-3059.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Illinois Department of Insurance at 312-814-2420 or 217-782-4515
CLIENT FORMS
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Prior to your initial intake session, you will be asked to complete
new client forms.
We would like to review them in advance and address aspects on the forms, as needed, during your first appointment.
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ATTENTION:
If you wish to use your insurance, please view general session availability
offered on the Grow Therapy platform (click on the white box below).
PLEASE NOTE:
We are solely licensed in the state of Illinois, so
we are only able to provide telehealth services for those who live in Illinois.
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Please do NOT schedule an appointment on the Grow Therapy site/platform,
as were are currently managing 3 different calendars and the dates shown may not reflect actual availability.
Call or text 630-708-0392, to let us know your desired days/times for appointments.
Once confirmed, you may then go back to the platform
to set up your appointment and complete your intake forms and assessments.
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If you do not see the availability you hope for when scheduling online, please don't hesitate to reach out.
Life...
It's not about perfection.
It's about direction.
CONNECT
Jessica L. Novak, LCSW, CADC, EAP
Licensed Clinical Social Worker, Certified Alcohol and Drug Counselor, Equine-Assisted Psychotherapist
In-person & telehealth therapy sessions by appointment only, for ages 18+, Mondays, Tuesdays, & Wednesdays.
Please call or text to enquire about availability.
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630. 708. 0392​
If you send an email, please include a working phone number.
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Jessica@2911healingharbor.com​​ or jessicanovak@anchorcounseling.org.
29:11 Healing Harbor, PLLC
450 E. Market St.
Suite B
PO Box 224
Somonauk, IL 60552
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Somonauk is directly west of the town of Sandwich.
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We are located on the east side of Somonauk, on Rt. 34. Our building is on the north side of the road.
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FAQs
Frequently Asked Questions
How do I get started?
We understand how difficult the first step can be. Please feel free to contact us via phone call/text at 630.708. 0392 or to request a return call at a time convenient for you. You may also call with questions or to schedule an initial appointment.
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​​If you wish to use your insurance, please view general session availability offered on the Grow Therapy platform (click on the white box below). We are typically in the office on Mondays, Tuesdays, & Wednesdays.
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​​​​Please note:
We currently only treat clients ages 18+.
Also, we can only provide telehealth services to those who reside in the state of Illinois.
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If you do not see the availability you hope for online, please contact us.
What can I expect when I call/text?
The first time a prospective client reaches out to 29:11 Healing Harbor, they can expect to speak with, or have their call returned by, a licensed clinician.
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While someone might not be available to answer your initial call, you may leave a message on our confidential voicemail system. We will return your call as soon as we are able to get an understanding of your needs, answer any questions, and schedule your first appointment, if desired.
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If leaving a voicemail, text, or email, please include:
Why you are seeking therapy
If you are planning on using insurance. If so, please include the (please include the type/plan)
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If you are wishing to attend in-person or telehealth sessions
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Your desired availability (days of the weeks/times/frequency) for sessions​​
Do you accept insurance?
We are in-network with the following insurance companies* at this time:
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• Aetna
• Aetna - Medicare
• Blue Cross Blue Shield Participating Provider Organization (BCBS PPO)
• Cigna
• Humana - Medicare
• United Healthcare Participating Provider Organization (UHC PPO)
• United Healthcare/Optum
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* If you have an insurance not listed above, please feel free to contact us. We might be credentialed with that insurance through Anchor Counseling, Inc.
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What can I expect during my first session?
Please allot 60 minutes for your initial session. During that first session, you can expect to discuss reasons that led you to seek therapy, your goals and expectations for treatment, and any other aspects you are comfortable sharing. We encourage you to ask questions and discuss expectations in regards to the therapeutic process.
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Follow up sessions are between 45-55 minutes.
Do you work with other individuals who are important to my care?
Yes. We can coordinate care with parents, specific family members, primary care doctors, psychiatrists, and schools. In order for this to occur, you will be required to sign a consent for releasing information.
I am in crisis now.
What do I do?
Your safety and well-being is of utmost importance. If you are in distress and need immediate assistance, please call 911, 988, or go to your nearest emergency room.
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For additional help or information, please visit this site's RESOURCES section.
GALLERY
For pictures of 29:11 Healing Harbor, check out the gallery below...
Click on any image to enlarge it.
RESOURCES
Hope at your fingertips...
Please click on the logo
to visit the site and get more info on the resources below.​​​​
SAFE2HELP
In the absence of a trusted adult, Safe2Help Illinois offers students a safe, confidential way in which to share information that might help prevent suicides, bullying, school violence or other threats to school safety. This program is not intended to suspend, expel, or punish students. Rather, the goal is to get students to “Seek Help Before Harm.”
Call 844-4-SAFEIL
(844.472.3345)
Illinois Warm Line
If you or one of your family members has mental health and/or substance use challenges, you can receive support by phone.
Call 866.359.7953
COPLINE
This is an International Law Enforcement Officers' Hotline. They provide 24/7 CONFIDENTIAL services for officers & their loved ones. Trained retired officers take the calls, because "Cops understand Cops."
1.800.COPLINE
(1.800.267.5463)
SPSA
(Suicide Prevention Services of America)
SPSA offers a 24-hour phone hotline, counseling, depression screening, workshops, prevention training, intervention in schools, support groups and annual awareness events. They are certified every five years by the American Association of Suicidology.
Depression Line: 630.482.9696
Fussy Baby Network
Call the Chicagoland Fussy Baby Network to receive support from infant specialists who are there Monday through Friday, 9am to 5pm. These specialists help families and caregivers struggling with a baby who is fussy, crying excessively, or has trouble sleeping. They help to alleviate the stress you may be feeling from your infant and bring happiness back into your life.
888.431.BABY
(888.431.2229)
AA
(Alcoholics Anonymous)
Have a problem with alcohol?
There is a solution.
AA has a simple program that works. It’s based on one alcoholic helping another.
Support and resources for all types of first responders - firefighters, EMTs, paramedics, dispatchers, police, corrections, air medical, and search & rescue.
206.459.3020
Crisis Text Line
In a crisis?
Connect with a volunteer Crisis Counselor.
Free 24/7 support at your fingertips.
Text HOME to 741741
NAMI
(National Alliance on Mental Illness)
NAMI is the National Alliance on Mental Illness, the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI works to educate, support, advocate, listen and lead to improve the lives of people with mental illness and their loved ones.
NAMI Helpline:
800.950.6264
NA
(Narcotics Anonymous)
NA is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only one requirement for membership, the desire to stop using.
Mind the Front Line
Support specifically tailored to healthcare, military, and public service frontline first responders.
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Call 866.646.3247
UPDATES & EVENTS
Check out the latest Updates & Events
at
29:11 Healing Harbor and Anchor Counseling / Stable Minds...
AUGUST
Check out what's going on this month at Anchor Counseling / Stable Minds!!!
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For more info:
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OCTOBER
Guess what...
Anchor Counseling / Stable Minds will be presenters at the NAMI IL 2025 statewide conference, presenting about Equine-Assisted Psychotherapy!!! Herd members Nacho and Blue will be there as well!
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The conference will be October 17-18, with Stable Minds presenting Saturday, October 18th.
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For more info:
FUN FACTS
Folks want to know...
What do you like to do?
I love listening to music, going to church, reading, dancing, crafting gardening, swimming, horseback riding, hiking, and spending time with family and friends...just to name a few things!
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Who are your "3am people"?
I am blessed, as I have my husband, parents, a handful of best friends, my dog, and my cat as my "3am people."
"3 am people" are those you can rely on to be there for you, no matter what, no matter the time. ​​
What are some of your favorite things?
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Animals
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Ice cream
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Babies
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Soccer
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The smell of rain, horse breath, and old books
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​Movies
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